Privacy Policy

Purpose of This Privacy Policy

This Privacy Policy explains how Royal Mum Manufacturing Import Export Industry and Trade Ltd. Co. (“Royal Mum”, “we”, “our”, or “us”) collects, processes, stores, and protects personal information obtained through www.royalmum.com.

By using our website, contacting us, or requesting information about our products and services, you acknowledge the practices described in this Privacy Policy.

Personal Information We Collect

Depending on your interaction with our website, we may collect the following information:

Name and surname
Company name
Email address
Telephone number
Country and address information
Product and quotation requests
Messages submitted through contact forms
Technical information such as IP address, browser type, operating system and device information
Website usage statistics collected through cookies and analytics tools

We collect only the information necessary to provide our products, manufacturing services, customer support, and business communications.

How We Use Your Information

Your personal information may be processed for the following purposes:

Responding to inquiries and quotation requests
Providing information about our products and services
Managing OEM & Private Label manufacturing projects
Improving our website and customer experience
Communicating regarding business partnerships
Fulfilling contractual and legal obligations
Maintaining website security and preventing fraud
Sending marketing communications where consent has been provided

Your information will never be used for purposes unrelated to those described in this Privacy Policy.

Legal Basis for Processing

Royal Mum processes personal information in accordance with applicable data protection legislation, including the Turkish Personal Data Protection Law (KVKK No. 6698) and, where applicable, the General Data Protection Regulation (GDPR).

Personal information is processed only where there is a lawful basis, including:

Your consent
Performance of a contract
Compliance with legal obligations
Legitimate business interests

Sharing of Personal Information

Royal Mum may share personal information only when necessary with:

Authorized employees
Logistics and shipping partners
Payment and banking service providers
Technology and website service providers
Government authorities where required by law
Professional advisers such as legal or accounting consultants

We do not sell, rent, or trade your personal information to third parties.

Cookies

Our website uses cookies to improve functionality, analyze visitor behavior, and provide a better browsing experience.

Cookies help us:

Remember user preferences
Improve website performance
Analyze website traffic
Measure marketing effectiveness
Enhance website security

You may disable cookies through your browser settings at any time. However, some website functions may not operate correctly if cookies are disabled.

Third-Party Services

Our website may integrate trusted third-party services including:

Google Analytics
Google Maps
Social media platforms
Website hosting providers
Security and performance services

These providers process information according to their own privacy policies.

Data Security

Royal Mum implements appropriate administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, alteration, misuse, or disclosure.

Although we continuously improve our security systems, no method of electronic transmission or storage can guarantee absolute security.

Data Retention

Personal information is retained only for as long as necessary to fulfill the purposes described in this Privacy Policy or to comply with applicable legal obligations.

When retention is no longer required, personal information is securely deleted, anonymized, or destroyed.

Your Rights

Depending on applicable legislation, you may have the right to:

Access your personal information
Correct inaccurate or incomplete information
Request deletion of your personal information
Restrict or object to certain processing activities
Withdraw your consent where processing is based on consent
Request information regarding the processing of your data

To exercise any of these rights, please contact us using the information provided below.

International Business Communication

Royal Mum serves customers and business partners worldwide.

Information shared during quotation requests, product development, export procedures, or private label manufacturing projects will be used solely for legitimate commercial purposes and handled with appropriate confidentiality.

Changes to This Privacy Policy

Royal Mum reserves the right to update this Privacy Policy at any time.

Any changes become effective immediately upon publication on this website. We encourage visitors to review this page periodically to stay informed about how we protect personal information.